Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• M-Pesa phone number for payment processing
• Download history and purchase records
• Communication preferences and support inquiries

2. How We Use Your Information

We use the information we collect to:

• Process your purchases and deliver educational resources
• Send you transaction confirmations and receipts
• Provide customer support and respond to your inquiries
• Improve our services and develop new features
• Send you updates about new resources (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors (Paystack, M-Pesa) to complete transactions
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed securely through trusted payment gateways.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Download your purchase history and data

6. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.

7. Children's Privacy

Our services are intended for teachers, parents, and students. We do not knowingly collect personal information from children under 13 without parental consent.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: education@elimu.co.ke
• Phone: +254 700 663 000
• M-Pesa Till: 323253